INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

"Yes, we ensure that the product you receive matches the pictures shown. At Neemat, we take great care to accurately represent our perfumes, from packaging to product quality, so you can shop with confidence."

Where can I view my sales receipt?

"You can view your sales receipt in the order confirmation email sent to you after purchase. If you need further assistance, feel free to contact our support team, and we’ll be happy to help!"

How can I return an item?

"To return an item, please contact our support team within the return period specified in our return policy. We’ll guide you through the process and provide the necessary details for returning the product. Please ensure the item is in its original condition and packaging."

Will you restock items indicated as “out of stock?”

"Yes, we strive to restock items marked as 'out of stock' as quickly as possible. For updates, you can check our website regularly or contact our support team for more information about specific products."

Where can I ship my order?

"We currently ship orders to [F-34,Gali no.3 Balaji Chowk Road , Jaitpur extension part-2 Badarpur, New Delhi 110044 ,Neemat Store]. If you're unsure whether we deliver to your area, please contact our support team, and we'll assist you with shipping details."

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